Our Best Price Guarentee
Discount Emporium Delivers Best Price Guarantee
At Discount Emporium Delivers, we’re committed to providing you with the best value on all of our products. To ensure you always get the lowest possible price, we offer our Best Price Guarantee. If you find a lower price on an identical item from a competitor, we will match the price and beat it by an additional 10%.
Eligibility Requirements:
- Identical Product: The product must be exactly the same, including brand, model, color, size, and condition (new, unopened, and unused).
- Competitor Price: The lower price must be offered by a reputable retailer, including their online store or physical store, and must be for the same product with the same terms (including shipping costs and delivery conditions).
- Available for Immediate Purchase: The competitor’s product must be in stock and available for immediate purchase, and the price must be publicly advertised or listed on the competitor’s website or store.
- Retailer: The competitor’s listing must be from a similar type of retailer, not from third-party resellers, marketplaces (e.g., Amazon, eBay), or auction listings.
How to Request a Price Match:
- Online Purchases: If you find a lower price from a competitor, simply reach out to our customer service team via chat or email with the details of the competitor's price. Be sure to include a direct link to the lower price or a screenshot showing the product and price.
- In-Store Purchases: Visit one of our physical locations and show proof of the competitor’s lower price, either on your phone or printed out. Our staff will assist you in processing the price match.
Price Match Adjustment:
Once your request is verified and approved, we will match the competitor’s price, plus offer an additional 10% off the difference. The final price will reflect the competitor’s price minus the 10% difference.
Exclusions:
Our Best Price Guarantee does not apply to:
- Clearance, liquidation, or going-out-of-business sales.
- Prices listed by third-party sellers, auction listings, or marketplace vendors (e.g., Amazon, eBay).
- Used, refurbished, or pre-owned items.
- Items with pricing errors, typographical mistakes, or limited-time offers (e.g., flash sales).
- Membership-based or subscription pricing (e.g., warehouse club pricing).
- Bundle deals or promotional offers that include multiple items.
Limitations:
- The Best Price Guarantee applies only to identical products and cannot be combined with other discounts or promotions.
- The price match must be requested before completing your purchase. Once the transaction is finalized, no adjustments can be made.
- We reserve the right to modify or discontinue this guarantee at any time without notice.
Why Shop with Us:
At Discount Emporium Delivers, we are committed to providing you not only the best prices but also excellent customer service and satisfaction. Our Best Price Guarantee ensures you’ll always get the best deal when shopping with us, and if you find a better price elsewhere, we’ll go even further to make sure you feel valued.
For more information or assistance, please contact our customer support team at fde.emporium@gmail.com
Effective Date:
This policy is effective as of 11.29.24 and supersedes any previous price match policies.